Why can’t I check in online with TUI fly? | TUI fly
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Privacy notice Cookie notice
  1. FAQ
  2. Arrival and Departure
  3. Check-in.
  4. Why can’t I check in online with TUI fly?

Why can’t I check in online with TUI fly?

  • You logged in too early. Online check-in is possible from 24 hours before departure, calculated from the departure time of your outbound and return flight⁠.
  • Make sure you have correctly entered the booking number and surname of the main booker⁠.
  • Check whether you have booked seats or have been assigned seats⁠. Once you have booked, or have been assigned, a seat per person, you can check in online from 24 hours before departure⁠.

Online check-in may be closed for certain destinations for various reasons. Don’t worry, you can of course still check in at the airport.
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