- FAQ
- Arrival and Departure
- Seat reservation.
- Why are you unable to book a seat type with TUI fly?
Why are you unable to book a seat type with TUI fly?
Are you unable to book a particular seat type? There may be several reasons for this:
Check your details
• You have not entered the name of the person on the booking or the booking reference correctly
• You are trying to make a booking outside the booking window (between the time of booking and 48 hours before departure, or 74 hours before departure for long-haul flights with a flight time of more than 8 hours)
Special circumstances
You cannot select a seat type if:
• You have booked an extra seat, for example for an infant or a musical instrument
• Your booking includes a special note, for example regarding a child travelling alone, a passenger requiring a wheelchair or a passenger accompanied by a guide dog
Need help?
Still unable to make your booking? contact us.